Founder and CEO
Michael Shooster is CEO of Shooster Holdings Corporation (SH) with notable portfolio companies focused in the telephone answering service and virtual receptionists industries as well as the CCaaS industry. As an entrepreneur for over 45+ years, with extensive experience as an executive in the contact center, fulfillment, software development, and property development industries, Michael has shown vision, careful planning, and the commitment necessary for the long haul. Since 1994, as President and Founder of 777 Properties Inc., Michael has negotiated the purchase, sale, and management of land, offices, and distribution facilities.
In addition, he has led various construction projects including contact centers, 3PL centers, mission critical facilities, and he has been responsible for numerous building remodeling projects and renovations. Michael is a huge believer in the saying “you get back what you put in” and this is why Michael actively supports his community in many ways. In fact, one of his most proud moments was when he got the chance to be a part of the creation of a local nature preserve in his parents honor called the Herman and Dorothy Shooster Nature Preserve. In his efforts to continue to support his community for many years to come, Michael recently developed the Shooster Family Foundation.
Alizabeth is a Managing Partner at Shooster Holdings. As a graduate from The University of Michigan with a degree in Organizational Behavior and Human Resource Management, Alizabeth has worked as an executive leader for the contact center industry for 30+ years and has 25+ years of experience in HR Management.
Alizabeth has a strong business acumen and extensive experience with high volume talent acquisition, employee relations and retention, strategic HR planning, policy & benefit administration, and talent development. With a consistent track record in developing high impact solutions required to meet and exceed business objectives, Alizabeth is an experienced executive who has helped grow Shooster Holdings into what it is today.
VP of Strategic Growth
Logan Shooster is VP of Strategic Growth at Shooster Holdings. With a Bachelor’s degree in History from Amherst College, Logan developed his leadership skills and discipline as a football player for four years during his time in college. He joined the family business after graduating and has been a driving force behind its growth and success ever since.
Logan believes in building and investing in mission-driven companies backed by strong teams who are looking to achieve long-term growth. As the third-generation in a family business, Logan firmly believes in fostering a positive and inclusive business culture that promotes loyalty, equality, and innovation. He is dedicated to creating opportunities for employees to develop new skills, pursue their passions, and advance their careers. Logan’s mission is to positively impact his community by making a meaningful investment in the education, development, and growth of the current and future employees of SH and its subsidiaries.
VP of Operations
VP of Finance
Jenice Tsai-Zwickel is the Vice President of Finance for Shooster Holdings. Jenice is a results-driven financial expert with over 25 years of experience in financial management and accounting operations. Jenice has worked closely with the CEO since 1996 and other members of the executive team through her prior position at Global Response, a U.S. based contact center. Jenice joined Shooster Holdings when it was founded in 2019 and has been instrumental in the company’s success. Jenice is a highly skilled financial professional with a proven track record of success. Jenice is responsible for overseeing the financial stability and growth of portfolio companies as well as providing financial advisory services to the CEO for strategic planning, including budgeting, forecasting, financial reporting, and profit optimization. She is also multilingual, as she is fluent in Mandarin along with some proficiency in Taiwanese.
Outside of work, Jenice enjoys international travel, having visited over 30 countries, and spending time with family and friends. Her dedication to excellence is evident in her work. She is committed to achieving the best possible outcomes for her clients and colleagues and is passionate about helping companies achieve their financial goals.